# Mandiri AXA - General Insurance Jiwa

## Mandiri AXA – General Insurance

## Brief History of the Company

### PT AXA Mandiri Financial Services

PT AXA Mandiri Financial Services (AXA Mandiri) is a joint venture between PT Bank Mandiri (Persero) Tbk and AXA SA, established in 2003. AXA Mandiri is able to maintain its position as a leader in the bancassurance distribution channel by acquiring 18.6 percent market share based on Data of the Indonesian Life Insurance Association in Q4, 2016.

AXA Mandiri which runs bancassurance business model has in-branch, telemarketing and corporate distribution channels. Product marketing is conducted through more than 2,000 Financial Advisors in more than 1,500 Bank Mandiri branches and 700 Bank Syariah Mandiri branches across Indonesia, and supported by over 500 Sales Officers on telemarketing and corporate lines. AXA Mandiri has also leveraged the digital world for online product sales, as well as providing after sales service to customers.

AXA Mandiri has earned several awards including Top Brand Award of Life Insurance Company category by Marketing Magazine, Top Agent Bancassurance in the Top Agent Award of Asuransi Aswa Indonesia 2016, Golden Trophy Award at Infobank Insurance Award 2015 for excellent financial performance performance for 5 Consecutive year, Excellence Service Award 2016 and other awards.

PT AXA Mandiri Financial Services is registered and listed by the Financial Services Authority (OJK). Complete information about the company can be found at www.axa-mandiri.co.id

### Our Product & Services

Focusing on providing life protection, AXA Mandiri manages businesses that are categorized as follows:

1. Retail insurance product with combination of insurance and investment (unit link)
2. Traditional insurance products that provide protection benefits for life and health coverage that comes with additional protection (riders)
3. Insurance products for customers of credit card holders, savings, consumer loans, micro credit of Bank Mandiri
4. Corporate insurance products for company employees

Company product line:

### AXA Mandiri Products

1. Products marketed through bancassurance channels
2. Products marketed through telemarketing lines
3. Products marketed through corporate channels

### AXA Mandiri Services

1. Customer Care Centre
2. Customer Care Corner
3. Mobile Service
4. Access
5. Claim Express
6. Quick Response
7. Easy Claim

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